Answering Service & Call Center
Quintose delivers full-service IT support tailored to the call center industry—helping you modernize operations without the overhead of a large internal team. From infrastructure and workstation management to custom programming and end-user support, we deliver scalable solutions that align with your workflow in a demanding 24/7/365 world that requires real-time action.
Our Fuzion platform is purpose-built for call centers, offering seamless integration with systems including Amtelco (Infinity, IS, Genesis), Amazon AWS Connect, 3CX, Zultys ZAC, Cisco, our own Orion platform, and more. With built-in tools for KPI tracking, QA, and WFM, Fuzion simplifies complexity and drives performance.
Every solution is designed with compliance in mind—meeting HIPAA, SOC, and PCI standards to ensure security, reliability, and peace of mind across your entire operation.